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Japan Crate + DHL Shipping

Japan Crate + DHL Shipping

The Japan Crate family range of crates are now shipping through DHL! To help guide you through the new shipping method, we’ve created this blog that will lay out some of the most important bits of info.


DHL Tracking

Crates shipped with DHL come with tracking! The tracking information will be sent to you via email by DHL once DHL has processed your crate. Please note that while we ship our crates according to the shipping schedule found here, tracking will not be updated until DHL process your crate into their system.


DHL Shipping Speed

DHL crates are set to deliver in 3-5 business days from ship date under normal operations. Please keep in mind that there could be some delays due to weather or your local customs port. Keep an eye on your email for your tracking & updates!


DHL Troubleshooting

The Japan Crate team ensures that crates leave our warehouse in pristine order. Once they leave our warehouse, they’re being cared for by DHL. If you have any questions regarding the status, condition, or delivery update of your crate please contact DHL directly.